DreamHost Reviews

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DreamHost Overview

DreamHost
Dreamhost's basic shared plan has a large amount of features for a small price, 1 click software and a free domain.

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DreamHost Profile

Snap of DreamHost

DreamHost was founded in 1997 as the hosting division of New Dream Network. The company was created by four computer science students (Josh Jones, Dallas Bethune, Michael Rodriguez and Sage Weil) in Claremont, California and started life with just one Pentium 100 web server. Eleven years later and it hosts more than 700,000 websites across some 1,500 servers. Unlike many other web hosting companies it is owned by its employees. DreamHost is famous for their users' dedication.

Company and Services
DreamHost is based in Brea, California (outside Los Angeles) and has 70+ employees. The firm also has offices in Los Angeles, San Francisco and Boston, Massachusetts. DreamHost's revenue in 2006 was more than $13 million and it boasts a loyal customer-base, which the company puts down to it's customer-focused approach.

DreamHost offers shared web hosting, VPS hosting and dedicated hosting packages, all of which run on the UNIX platform. The standard shared option comes with 500 GB disk space and monthly 5.0 TB bandwidth. These increase automatically after each week - 500 GB of storage goes up by 1GB after a week and a monthly bandwidth allowance of 5TB increase 16GB. This is a move designed to reward loyal customers. When you sign up with Dreamhost, you also get a suite of other features including multiple e-mail accounts with spam filtering and unlimited domain hosting.

Next up the ladder is the VPS option (DreamHost PS) with scalable RAM of 150MB to 4,000. Even more demanding customers are served by the dedicated server packages with DreamHost’s “Strictly Business Enhanced” package. All packages include a “no-quibble” 97 day money back guarantee.

Customer support is available by ticketed email, which support staff aim to process within 24 hours. The best way to get an answer quickly may be through the Wiki support on the DreamHost website.

DreamHost may have a strong customer base today but it's not been all plain sailing. The company had a disastrous power outage in April 2006, which infuriated huge numbers of users whose sites were badly affected. The crisis prompted DreamHost to create a systems status blog at dreamhoststatus.com from which customers can find out about main server maintenance and outages.

DreamHost has also had experienced high profile of billing problems, most notably in January of 2008 when some customers were mistakenly billed for the whole year up to December 2008: a massive $7.6 million total over-charge. Some customers were subject to extra charges from their bank of credit card, others had their site automatically suspended when they didn’t pay the erroneous bill.

On the plus side, DreamHost is proud of its green credentials and is a “certified carbon neutral company”. It was listed in Inc. Magazine's Top 5,000 Companies in 2007.

DreamHost also offers free hosting to some American non-profit organizations and charities.

Server Location
DreamHost's 1,500 servers are held at a data center in Los Angeles, California.

Related Links
Official DreamHost Blog
Unofficial DreamHost Blog


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DreamHost Hosting Plans

Hosting PlanDisk SpaceBandwidthPrice
Web HostingUnlimitedUnlimited$107.40Learn more...
VPS HostingLearn more...
Strictly Business EnhancedLearn more...

DreamHost User Reviews

An overview of how our users rate DreamHost. Ratings are recalculated as new reviews are published:

Overall4 stars
Uptime4 stars
Features4.5 stars
Value4.5 stars
Support4 stars


DreamHost Hosting Reviews

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Add your DreamHost review

Fabian Jorquera Neira, htchile.com (Permalink) 5 stars

DreamHost rocks!

Since feb 2008 a friend registered a site with hosting from DreamHost. I helped him to do the website, and administrate it,even now. So i have more than a year of experience becoming an estable user from DreamHost.

The best from DreamHost is the price and the PERFECT support.

You can decrease money by reffering friends to register to DreamHost, that's simply great. There's also promo codes like DS30 (USD $30 discount for the first year).

The speed is great, all the users from the site are from outside US (so it's international speed) and they NEVER had problems viewing our site.
The bandwith is simply perfect, we never had problems with that, and our site has a lot of users!

The Panel is really user-friendly, it was easy to configurate mails, subdomains, FTP accounts, database, and all the things works perfectly.

Our plan really fits with our demand, all is perfect, we don't want more or less, and price is the best!

I used a lot of hosting services, since 1998, and i have to admit i always had some problems with everyone (server down, database error, even damaged discs!).. until i met DreamHost!

So if you are thinking in real, pro and cheap hosting... DreamHost is your Dream Host!

Pedro Ojeda, pckz.cl (Permalink) 5 stars

Dreamhost are great because the suport is very great, i get responses less than 10, 12 hours. Have a wiki avaible, a very active forum and a special domain dedicated to state for a hosting.
The values are cheap, but for me just a free hosting, i dont add advertising, the control panel interface is very intuitive and the speed is good.
On the technical side supports several php modules, although not allowed to fopen, I curl scheduling solutions without any problem.
I had other hostings before, but were expensive and space was very little, so I am now contracting with a few but they are very good, among them this dreamhost
Sometimes when I'm traveling and need to make some adjustments on some file or change a few lines from a script, I have no problem login from a mobile device via ssh and make the appropriate changes.
so far have had no problems with dreamhost, apart from which he had commented on the php module.
I always recommend to my friend that hosting.

Anupa Koti, labnol.org (Permalink) 4.5 stars

DreamHost services are widely praised. DreamHost offers a solid web hosting with a reputable name. DreamHost is a bit expensive if you do not buy their annual plan, but many web hosting services require that. DreamHost is certainly worth the few extra dollars. You get what you pay for after all, and delivers on its promise, DreamHost has great customer service. Dreamhost also has one of the most abundant reimbursement policies, giving their customers full 97 days to try the service. That is perhaps the best industry.

DreamHost offers a wide range of features such as excellent VPN! Many webmasters are enjoying, it is hard to find the webhosting affording VPN, while Dreamhost offers such reputable service class. What I mean by that is, most of the time, good web hosting services that offer such great features are more expensive, and cheap hosting services web service does not offer great customer of Dreamhost.

DreamHost's services are very unique. They are one of the few to offer affordable access VPN with its strictly business plan. Their plans are competitively priced and are loaded with features, and a large corporate atmosphere. DreamHost is also a web hosting company green regardless of the climate change debate, it is always a good thing to reduce harmful waste, and Dreamhost is powered by renewable energy. Dreamhost also maintains a corporate environment which are handsome, casual, and funny, something the cold professionalism of other web hosting companies.

They have many other features. Webhosting features available include: full UNIX Shell, server side includes (SSI), and support for Crontab and ruby on rails.

Dreamhost also has, in large measure, the longest warranty in the industry. You have a guarantee of 97 days with Dreamhost. That's more than enough to satisfy any claim of DreamHost you might have a big fat refund check. Please keep in mind that fixed fees and domain registration fees are always non-refundable with any web hosting company.

Dreamhost offers great features including VPN.

The company currently has over 700 servers installed in a data center and employs over 40 people.

Provides web hosting over 300,000 domains, although the number of clients is not known, since each client can accommodate any number of domains.

Rathsara Perera, henegamacc.org (Permalink) 5 stars

I bought dreamhost hosting about 7 months ago now. And its bought for my main domain www.henegamacc.org which is non profit school project. And that time dreamhost had promotion for 1 year hosting for $9 with free domain name with whois protection. So think about that, that's a great deal! And I thought Ill face problems soon because the hosting package is cheap and its selling hard! But never had problems till now. Now I host more than 5 of my autoblogs and other 2 sites. Non of them didnt had any of problems or data loss so far!
Dreamhost gave me surprising speeds and worth for buck! Their custom control panel is very easy to manage than Cpanel. The only problem on their custom control panel is it doesnt have web stats system like awstats or webalizer. That should be fixed by dreamhost that's the only problem I seen on their cpanel! Their support team is great and they always answers my support tickets less than a hour. (I cant believe that too :D ) And they always keeps you updated on their status blog that is the the best way to know their info!

Although I'm very much satisfied with dreamhost! and I'm hosting with them next years!

Srikanth AD, firefoxninjas.com (Permalink) 5 stars

DreamHost offers one click installs, which reduces the burden of uploading web software's, FTP etc., and thereby saves time. It has an easy to use control panel. It has a toolbox to quickly reach the necessary menu options like 'manage database' , 'domain management' etc.,

The menu is very easy to use. I pay 120$ per year on the hosting and I believe I get every dollar is worth it. Domain expiry warnings, registrations and billing are also handled well.

The support queries are answered effectively in less than 10 minutes time, this is one of the worth mentioning facilities on DreamHost. The DreamHost team is fair enough in answering questions, they even provide technical assistance accordingly.

And, every referral is paid 97$ which is another motivating factor. On the whole, the features, support and up-time are pretty good.

I have been using DreamHost for the past two years, I hardly experienced any difficulties or issues with the hosting and other services. Yes, I do recommend DreamHost to my friends.

Thanks and Regards
Srikanth AD

G.KG Thelahera, channelslk.com (Permalink) 3.5 stars

Before being a customer i heard both good and bad things about Dreamhost.
So i decided to check it my self.

First of all i must say that they have a fairly good customer support service.But i must say that my site experienced down time in few occasions with in the first week.They did managed to fix it reasonably quickly as i complained but that created a bad image in my mind about Dreamhost.

Well talking about the customer expertise needed, i found that they do not provide much assistance with the mysql options.Here is an email that i got regarding an inquiry about an PHP installation,
"Hello Thelahera,

You are using the default. If you'd set up your own, you'd know. As far
as I know, our default PHP installation does meet those requirements, but
if you do run into problems, bear in mind, we can't offer assistance when
it comes to custom configurations, but you can always turn to
http://discussion.dreamhost.com for help from your fellow users (who
maintain much of the custom configuration and 3rd party software articles
on the wiki anyway).

Please let me know if you have any other questions!"
but i must say i'm pretty satisfied with the support service.

I would say dream host is suitable for any kind of customer from beginner to large site hoster.It will be good if they can improve the features in the c panel though.

Finally i say i can recommend Dreamhost to my friends..but must not forget the fact that they have to improve in some areas to be a better hosting provider.

Nitin Kumar Jain, nkjlive.com (Permalink) 5 stars

I was with a local reseller web hosting company ManasHosting here in India, and I had a nightmare for around 3 years with them. They provided me cheap windows web hosting but the service was poorest of poor. Then I migrated to Dreamhosting and I am proud to be associated with them. Their service is superb. They treat you like a valued customer and try to help you in every possible way. They also possess some very good technical experts who go out of the way to solve your issues.

Their control panel speaks for itself. It is full of everything that is generally required by a website owner.

Their knowledge base is again filled with everything. I like their portal where they keep posting status of the server. If something happens to the server, you can track it there (http://www.dreamhoststatus.com).

Till now I am hosting my four websites with them and have already recommended DreamHost to 3 of my friends.

I got >99% uptime for two consecutive months which I never got from my previous host.

I am really loving it and I would definitely recommend it to as many people as I can.

Ruchira Sahan, ruchirablog.com (Permalink) 4.5 stars

I got my hosting package from dreamhost for only $9 year when their discount prices going on. Im happy about their service because their custom c-Panel looks very good and very easy to do things there. Also their customer support is very good and normally answers my support tickets quickly. But i have had bit down time thats the only one problem i have faced there. My site sucks more than 6GB bandwidth a day but seems very good on the traffic! Im satisfied about dreamhost!
Ruchira Sahan

Jayamangalam Subramanian, investingstocksonline.com (Permalink) 4.5 stars

I purchased a 2 year hosting from Dreamhost for about $25 during a spceical promotion. It had unlimited domains and unlimited bandwidth. It is amazing for the price. It comes out to about a $1 a month for all my domains. Awesome deal! I recently had an issue with them when all my sites appeared to be down...I sent them an email. They sent me an email back within 10 mts informing me that one of their servers was having an issue and about 1/2 hour later the sites were up...It was amazing. They tend to be slightly slower a couple of times in the last 3 months but other than they are great especially for the money I paid them. I would recommend them to everyone!

Alan Smith, concertodesigns.net (Permalink) 3 stars

If you don't care about 99.9% uptime, they offer a lot of features. If you want 24/7 phone support should your site go down, and it will, you may want to check out their competition. Dreamhost makes no phone numbers public, so try contacting them when your site has issues on their servers, it is impossible. Your only support is when they get around to reading their e-mail. Your site can be offline for days, or your server has been hacked or has a virus, and try getting in touch with someone. I will never host with them or anyone else that does not offer 24/7 reliable tech support. In today's competitive environment, stick with a company that offers reliable 24/7 phone support. Don't get hooked on all the unlimited bandwidth or goodies, most sites offer that, stick with reliability, 99.9% uptimes hosting companies etc. You will notice that not on any of their advertising or reviews you will see they do not brag or bost about 99.9% uptime, because it's more like 82.1% one of the poorest uptime ratings and when you run an e-commerce site, that can be costly when your site is offline and their servers were hacked or had a virus. For a company that has been around for 12 years, you'd think they could afford better customer support.......imho

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