HostGator Reviews

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HostGator Overview

HostGator
Provider of shared, reseller and dedicated hosting packages on Windows and Linux platforms.

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HostGator Profile

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Hostgator is a privately owned company, based in Houston, Texas. The venture was launched in 2002 by Brent Oxley, who began by running some small servers from inside his dormitory room at Florida Atlantic University. Today Oxley is President and CEO of this global leader in web hosting, utilizing over 5,000 state-of-the-art servers.

Company and Services
HostGator is a market leader at offering shared, reseller, and dedicated web hosting for Linux and Windows users. They also provide domain name registration, of which they look after over one million domains on behalf of customers.

HostGator provides more than 150,000 customers in over 170 countries with access to the latest hosting technology. Every client is supported 24/7 by a 40-strong team technical and support staff. And if you can’t get them to sort your problem, then ask to have the CEO himself deal with your enquiry. ‘VIP attention from Brent’ they call it.

The company originally had offices in Florida, US. Rapid growth saw them relocate to new premises in 2007. The company’s larger 20,000 square foot office building in Houston has also seen them add over 100 employees to their workforce.

One of the company’s main focuses is reseller hosting and many of HostGator’s customers now provide hosting services for their clients. HostGator makes reselling fairly straightforward. It offers a range of five hosting plans, each packed with features like private name servers, unlimited domain name hosting and 99.9% uptime. All come with a ‘no contract’ obligation and a 45-day money back guarantee.

In recent years, HostGator has gone ‘green’ and claims to be one of the industry’s leading environmentally aware hosts. The company is using renewable energy to power and cool its servers. Also, HostGator invests in local wind farms for much of its energy.

All these competitive advantages have created significant growth within the company. This in turn has led to industry-wide respect. In 2008 Inc. Magazine recognized HostGator as one of US’s fastest growing private companies. HostGator has also picked up many independent web host awards over the years independent review websites such as Web Host Directory, Dedicated Server Directory, and FindMyHost.com.

Location of servers
HostGator outsources all of its hosting to The Planet and utilizes four of their Texas-based data centres.

Related links
Company blog: http://blog.hostgator.com/
Company news: http://blog.hostgator.com


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HostGator Coupons

New customers save up to $9.94 on their first month's hosting. That makes the first month free for 'Hatchling' and 'Baby' plans or a mere $3.01 for the 'Business' plan. Use HostGator coupon code whoishostingthis.

HostGator Hosting Plans

Hosting PlanDisk SpaceBandwidthPrice
Linux HatchlingUnlimitedUnlimited $59.40Learn more...
Linux BabyUnlimited Unlimited $95.40Learn more...
Linux BusinessUnlimited Unlimited $155.40Learn more...
Gold Reseller80GB600GB$899.40Learn more...
Aluminium Reseller24GB250GB$299.40Learn more...
Copper Reseller40GB350GB$419.40Learn more...
Silver Reseller60GB500GB$599.40Learn more...
Diamond Reseller100GB700GB$1,199.40Learn more...
Basic Dedicated250GB1500GB$2,088.00Learn more...
Standard Dedicater2x 250GB1500GB$2,628.00Learn more...
Elite Dedicated2x 500GB2500GB$3,348.00Learn more...
Pro Dedicated2x 500GB2500GB$4,488.00Learn more...

HostGator User Reviews

An overview of how our users rate HostGator. Ratings are recalculated as new reviews are published:

Overall4.5 stars
Uptime5 stars
Features4.5 stars
Value4.5 stars
Support4 stars


HostGator Hosting Reviews

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Add your HostGator review

Mircea Luncan, opiniatinerilorconteaza.eu (Permalink) 4.5 stars

I am fully satisfied with HostGator services. I had some issues with understanding something and the support was really great. They solved my problem in an instance. You have unlimited bandwidth as well as disk space, there are a lot of useful features not only for experts, but for beginners as well. Every HostGator Web Hosting plan includes 24/7/365 support, a 99.9% uptime guarantee, and a 45-day, money-back guarantee. The also have a pretty nice website builder among with an easy to use Control Panel (cPanel),which has set the industry standard for its easy-to-use interface. Novice web builders can also benefit from more than 4,500 professionally-designed templates offered by HostGator, so that sites can be up and running quickly and smoothly. As a user I am fully satisfied with their services, but what truly made me chose them instead of others was that they have a monthly billing plan and at the moment I made the choice to join them, they were offering a coupon wich allowed me to try out the services the offered for an entire month with 1 cent.

Chirag Marolia, buyiphoneaccessoriesonline.com (Permalink) 5 stars

I feel fortunate enough to start with Hostgator as a newbie in website hosting. They have a constant uptime and 24/7 support. Their customer support is excellent, and I would give them 5 stars for it. All my tickets were answered within a few hours. Once I had trouble with installing a PHP website; so I contacted their support on live chat and their support representative was more than eager to help me out with the install. They also email the chat transcript, so that I can refer to it later on when I face similar issue.

Hostgator gives me a great value for my investment. I can host unlimited websites at $7.95 which is really great. Although, you can find a cheaper host, but you get what you pay. They also offer unlimited email accounts and unlimited hosting space + bandwidth. They also have various plans for users with all levels of technical ability. Although I never used their free website templates, I think it is a great feature for any newbie wanting to start their own website. They also support PHP and Ruby on Rails, which makes it attractive for advanced webmasters.

I am so content with the quality of their product that I am planning to use their reseller package sometime in the future.

I am really happy with Hostgator, and I would definitely recommend Hostgator without any hesitation to my friends and to anyone.

Mark Richardson , paloooisback.co.cc (Permalink) 5 stars

Host Gator is a very good hosting service site. Not only is it good for the professionals but also it provides a great starting point for the beginners. Their service is excellent. I must admit that they have the best customer support i have ever seen. they reply to the support tickets very quickly. They have great value for money too with their very cheap hosting offers such as 1 cent hosting and unlimited hosting space and bandwidth for just a meagre 4.95$. I also liked the way they support the environment by running their servers on wind energy. I also like that they provide many nameservers. My own nameservers are 1925 and 1926. That is really cool.
They are the professionals of today in web hosting. The have many great tools for beginners such as the sitebuilder which was very useful to me when i started off my second website. Also they support many programming languages like php, asp, ruby, and everything. They a have great accelerated cPanel to offer to their customers. Hostgator is capable of giving service to any type of people they receive. So i will surely and have already recommend my friends about hostgator and now they are also a part of the hostgator network. Hope that hostgator has a good future ahead.

Naveen Rajan, mobi-planet.co.cc (Permalink) 4.5 stars

I have never seen a hosting service provider which cares and provides all support for its customers. And thats what hostgator provides. I had some problems hosting my forum based on php in hostgator, I had sought for technical help from hostgator and the next moment itself hostgator technical support executive for there to help me and my problem was solved within minutes. And of course the fetures that you get with hostgator are just amazing that too at an unbelievable price.

You would be getting a host of features with just a basic account in hostgator and you would be blown away by the features that it provides for just a basic account. You can also add a new features from the add-ons available at a reasonable price

I would recommend hostgator to everyone that I know who hosts a website.

So what are you waiting for? Just signup for a hostgator account and feel the difference. Hostgator rocks!

Mark Richardson , paloooworld.com (Permalink) 5 stars

HostGator is a very great service. They have great customer support, great features, 100% uptime and that too at really affordable prices. Their customer support is really fast. I had submitted 2 to 3 tickets and they answered it within a day. That was really appreciable.
Their cPanel is so user-friendly that even a beginner can start off with great addons such as sitebuilder.
They support all the scripting languages and that was one great thing I always loved. They supported PHP, mySQL, Ruby, Javascript, and their servers were also very fast.
HostGator is suitable for every customer that walks in their way.
They have different plans which supports the needs of different people.
As far as the service of HostGatoe is concerned they are way ahead of all other hosting service providers.
They have surely come up to my expectations and that is why I would surely recommend this service of HostGator to my friends and business partners.

Tevin Quevedo , thedailymixup.com (Permalink) 4 stars

HostGator is a good hosting site for new and pro website owners alike but, they do lack in some areas. The process for hosting your domain name with HostGator is made easy with their simple steps signup and will have your site up and running within minutes. The control panel and features are similar to many other hosting sites that I have used before. When it comes to setting your website you can use their site builder tools that apply a template in which you can do certain fixes to. If you are fluent in HTML, CSS, and programs such as Photoshop, then you’ll be able to create a website of your own easily.

Now I have only come across to consistent problems with HostGator would be their technical support and up time. Recently the server in which my site is hosted on has gone down three times. When I contact technical support I always get the same answer of “It won’t be long, or we are so sorry to hear about this”. But this problem has already occurred three times. The second problem that I have come across is HostGators technical support. At the times that I have contact them they didn’t seem eager at all to help.

All in all I would recommend HostGator to anyone but I would advise that you check out other hosting sites before settling with HostGator. You may even find that another Hosting site that works better for you.

Krishna Murthy, hostingsindia.com (Permalink) 4.5 stars

I have been a customer of HostGator since 3 years. And all this time, their service has been great, in terms of site uptime and technical support. Their hosting feature offers many features which are useful not only for novice customers but also to technical persons like Web developers or programmers.

The ability to host multiple domains under 1 hosting account, unlimited email accounts, unlimited bandwidth/ mysql and one click install of popular web scripts are some of the hosting features which needs to be noteable.

Their technical support team is well educated about the products/ services offered by them and this would surely help customers in saving a lot of time and money as the issues are resolved in faster time frame.

But the only negative I would like to point out is the hosting pricing on their Advertisements. That particular pricing is applicable only for long term contracts (3 years). But thats a good marketing strategy!

Leigh Johnson, whiteteethproduct.com (Permalink) 5 stars

HostGator have given me a new view in regard to Web Sites Building
Before i became a customer i should have learned how to follow simple instructions. Because that's all it takes to build a site.
The Tech Support team are there 24/7, and in most cases respond to a Chat Request within a minute. While at times Support must have thought they were chatting with a 5 year old, my questions have always been dealt with in helpful, curtious manner.
Generally problems are solved very quickly with a Tech stepping you through the process and then supplying a link or location of the information they have just given. The chat transcript is then sent via email so that it can be referenced if needed again.
To use HostGator you need absolutely no technical expertise.
The process for building a site with PLESK SITE BUILDER is extremely simple, I have proven that!
Of course if you have the technical knowledge the facilities are available to go as deep as you want. The beauty is that you can PLAY as you learn.
I have never had any real problems with HostGator, more a problem of me wanting to do things that are just a little beyond my current level of skill. And this is mostly with programs that i am bringing into the HostGator pages.
If you have a Hosting need, HostGator are more than capable of handling it. They have packages for people who only want a single site, right through to Dedicated Servers.
I am extremely happy with my reseller package, my costs are covered by hosting for others. And i just give customers their own CPanel access so they can do their own thing.
Would i recommend HostGator to friends.......I already Do!

Akash Deep Singh, newtrojansblog.com (Permalink) 5 stars

I am a blogger since last 3 years initial 4-5 months were difficult as the money for investment is low and you have to bare with some cheap hosting companies which show you great deals but they have some catch after all there is something for them to be so cheap . Initially i was up with free hosting companies but how can a good hosting company can be free. My site was frequently down i have to bear as i had no money to purchase a good hosting company account . I had 3 domains within next 6 months and traffic was getting high so i decided to invest in the best hosting companies i came across many companies out of all i trusted HOSTGATOR. The selection was made after a very long research on forums,talks with other bloggers and my frieds who were already using hostgator . I purchased the $7.95 monthly plan which offer me to host unlimited domains . I was so happy with them till now i think i have seen a few minutes down time only. Not even down time their support is excellent . We can talk to their Live chat client my query resolving time was just 5 mins i became a fan of Hostgator from that incident .I personally recommend Hostgator to all who can afford to Pay the fees . There is also a $4 plan which offers hosting for single domain . I would strongly recommend to go for hostgator as why pay for a poor host and to save only $1 or $2 .

Alok Sharma, ruchie.com (Permalink) 5 stars

Before trying HostGator, I was very much curious to know whether their hosting would suit my requirements. For nearly around 6-8 months, I reviewed their TOS and chatted with sales representative.

I was still not able to decide and then I came across a phrase that people can also get in touch with Brent Oxley. I decided to give a chance and Brent replied to my query. He said that just to get business from me, he would not give me false information.

So finally I thought to give them a try. Instead of shared hosting, I went ahead with Dedicated Servers. Not to mention, Brent offered me a free one month and the support staff was so co-operative that they extended support at each and every occasion.

Now I am a big fan of HostGator, especially Brent. I would live to meet Brent personally whenever I have a change to visit abroad.

I highly recommend HostGator to everyone who are looking for a reliable and affordable host.


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