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Before trying HostGator, I was very much curious to know whether their hosting would suit my requirements. For nearly around 6-8 months, I reviewed their TOS and chatted with sales representative.
I was still not able to decide and then I came across a phrase that people can also get in touch with Brent Oxley. I decided to give a chance and Brent replied to my query. He said that just to get business from me, he would not give me false information.
So finally I thought to give them a try. Instead of shared hosting, I went ahead with Dedicated Servers. Not to mention, Brent offered me a free one month and the support staff was so co-operative that they extended support at each and every occasion.
Now I am a big fan of HostGator, especially Brent. I would live to meet Brent personally whenever I have a change to visit abroad.
I highly recommend HostGator to everyone who are looking for a reliable and affordable host.