HostGator have given me a new view in regard to Web Sites Building
Before i became a customer i should have learned how to follow simple instructions. Because that's all it takes to build a site.
The Tech Support team are there 24/7, and in most cases respond to a Chat Request within a minute. While at times Support must have thought they were chatting with a 5 year old, my questions have always been dealt with in helpful, curtious manner.
Generally problems are solved very quickly with a Tech stepping you through the process and then supplying a link or location of the information they have just given. The chat transcript is then sent via email so that it can be referenced if needed again.
To use HostGator you need absolutely no technical expertise.
The process for building a site with PLESK SITE BUILDER is extremely simple, I have proven that!
Of course if you have the technical knowledge the facilities are available to go as deep as you want. The beauty is that you can PLAY as you learn.
I have never had any real problems with HostGator, more a problem of me wanting to do things that are just a little beyond my current level of skill. And this is mostly with programs that i am bringing into the HostGator pages.
If you have a Hosting need, HostGator are more than capable of handling it. They have packages for people who only want a single site, right through to Dedicated Servers.
I am extremely happy with my reseller package, my costs are covered by hosting for others. And i just give customers their own CPanel access so they can do their own thing.
Would i recommend HostGator to friends.......I already Do!